1. Information We Collect
Account details (name, email), purchase and billing records processed by our payment processor, learning activity, community submissions, support messages, and technical data such as IP address, device, and browser information.
2. How We Use Information
To provide accounts, courses, memberships, coaching, and community access; to process payments; to issue certificates; to provide support; to detect fraud and abuse; to meet legal and tax obligations; and, with separate opt-in consent, to send marketing communications.
3. Marketing Consent Is Separate
Accepting the Terms of Use is not consent to marketing. Marketing email consent is collected separately and can be withdrawn at any time using the unsubscribe link or by contacting us.
4. Payment Data
Card details are collected and processed directly by our payment processor. We do not store full payment-card numbers.
5. Sensitive Data
Do not submit patient records, protected health information, Social Security numbers, or payment-card details through community posts, assignments, or support messages.
6. Sharing
We share information with service providers who help us operate the platform (hosting, database and authentication, payments, email delivery, video hosting, analytics) under contract, and when required by law. We do not sell personal information.
7. Retention
We retain account, purchase, tax, and policy-acceptance records as long as needed for the purposes described here and to meet legal obligations.
8. Your Choices
You may access and update your account information, request deletion of your account, and opt out of marketing. Residents of certain jurisdictions may have additional rights. Contact [PRIVACY EMAIL].
9. Security
We use industry-standard safeguards including encrypted transport, row-level database access controls, and optional multi-factor authentication. No method of transmission or storage is perfectly secure.
10. Children
The platform is not directed to individuals under 18.
11. Changes
Material changes will be posted with a new version number and effective date.
12. Contact
[PRIVACY EMAIL], [BUSINESS ADDRESS].